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Area 51m no keyboard after sleep

  • 2

I am having an issue with my Area 51m. When it comes out of sleep the keyboard does not light up or work. 

I have used the Dell support assist to make sure everything is up to date for drivers. I had a bios upgrade that was performed. I have uninstalled Command center and installed a new version 5.2.63. I had read online where some people had experienced something similar and re-installing worked.

I am not sure if this is an issue with the new bios, can I download the old bios and downgrade ?

Anyone experience issues like this, or happen to know something else to try. 

 

Thanks

Brian

Antworten • 1

I had to disable the Option "disable Touchpad if Mouse connected".

I could logon with Fingerprint.

Reboot

Setting it back to disable Touchpad if Mouse connected

After that it works.

Regards

edited