Hello users,
i have an Alienware 17 R4, my thunderbolt 3 stopped working.
I was using it to connect my Razer Core X eGPU, it worked correctly until some days ago.
I thought it was the Razer or the cable. I tried the cable to a usb port by adding a usb connector and it was recognized.
In Device Manager, i cannot find the Thunderbolt controller, i have reinstalled the driver but it seems that only the TB software is installed. No error on screen anyway.
I checked the bios but there is no TB reference there.
Is there a way to understand what's goin on with the TB 3 port?
Thanks