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Did anyone receive any of the physical items that they bought in the Alienware Arena Marketplace? I bought a beanie three months ago and didn't receive any communication or any information regarding shipping or the status of the order.
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maayakins - 09.02.2024 00:10:53
I've redeemed the very same beanie and a pin back in... Feb/March, and received them both, though I've thrown away the packing list sheet, so I have no idea how long it took. But a month or two is definitely within their norm
maayakins - 09.02.2024 00:13:00
And they have never emailed for that and previous physical item redeems, honestly, so they just appear by surprise, unless it triggers UPS/USPS tracking notification by chance
aliencal - 09.02.2024 02:06:37
Still waiting. ordered Alienware Plush - apr 29 2024 ordered Alienware Dice Set - may 5 2024 ordered Alienware Stickers - June 6 2024 ordered Alienware Purple Pin - June 8 2024
Capt.Canada - 09.02.2024 06:16:39
@aliencal - Which Alienware Purple Pin are you referring to?
kerravon - 09.02.2024 07:18:14
I ordered the beanie on March 25th and nothing has arrived yet (in the UK)
MaXeLL01 - 09.02.2024 08:12:49
Nope, still waiting since March for my mousepad and lanyard...
kabeltelevizio - 09.02.2024 08:23:48
@maayakins where did you order from? Europe?
TheAlchemist0075 - 09.02.2024 10:59:10
I got my mousepad in around 2 months. I had some issue with the address but the support team resolved it pretty quickly.
aliencal - 09.02.2024 19:55:23
@Capt.Canada - this one, has a drop down for white, black, or purple. https://i.imgur.com/BaFr78x.png
maayakins - 09.02.2024 21:41:43
@kabeltelevizio sorry, ordered from and delivered to US, East Coast. Presuming supplier of the physical items are only States-side, and none in EU, that can explain longer-than-usual delivery

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